阅读理解：阅读下面的短文，根据文章内容从A.B.C 三个选项中选出一个最佳选项。The old saying “practice makes perfect” applies to interviewing too.Conduct practice interviews with a friend or family member, and ask for their feedback. You can also record or videotape your responses __1__ you can review your answers and check your body language. Prepare answers to commonly __2__ interview questions. Doing so will help you analyze your background and qualifications for the position.Also prepare a list of questions you want to ask the interviewer.Remember, you aren' t __3__ trying to get the job - you are also interviewing the employer to assess __4__ this company and the position are a good fit for you. The more you practice, the more self-assured you will feel walking in to the interview. Your answers will feel natural, and interviewers will be impressed by your __5__ .（1）__1__

第1题

阅读理解：阅读下面的短文，根据文章内容从A.B.C三个选项中选出一个最佳选项。

An annual report provides __1__ information about an organization.People read annual reports in different ways. Some even __2__ to start at the back and work their way to the beginning. It makes __3__ difference how you read them as long as you get the essential points of the business and its financial condition.However, there is a good way to solve these reports that is __4__ most efficient and most effective. You can’ t possibly go any further in your research __5__ knowing what the company does! How can you insure that you have understood the report? Just ask yourself if you understand what the company does and who its customers are.

（1）__1__

A.useful

B.useless

C.usefulness

点击查看答案

第2题

阅读理解：阅读下面的短文，根据文章内容从A.B.C三个选项中选出一个最佳选项。

Mary began playing the violin when she was only six. Her father came across a really old instrument at his aunt’ s house, and he brought it back home with him. Mary loved it and immediately tried to play it.After a few months she began to have lessons. She got on very well with the violin. When she was about eleven, she really needed a better violin.One day she took part in a concert, and a man went up to her parents and talked to them about her. He said that she had real talent and pointed out that she needed a better violin. When he found out that they couldn’ t afford one, he offered to buy one for her. Later, when she was about 16, she set up her own group. She named it after the man who gaveher the violin----she called it the Erio Sound.

（1）Mary’ s father ____.

A.bought the violin from a shop

B.borrowed the violin from a friend

C.got the violin from his aunt

点击查看答案

第3题

阅读理解：阅读下面的短文，根据文章内容从A.B.C三个选项中选出一个最佳选项。

Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you, you should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual. But if you wish to be successful in any business, then you have to learn how to handle angry customers. Listed below are a few guidelines to help you develop your own personal strategy for dealing with angry customers:Never argue back.You must stay calm and aim to satisfy the customer even in the most difficult situations. It is only by agreeing with their view point and suggesting a possible solution that you will resolve the situation and send the customer away happy.Use your ears more than your mouth. Make sure you listen more than you speak. By listening carefully, you will be able to understand why the customer is complaining, so that satisfactory steps can be taken. Show that you care.Use every opportunity to express your apology and understanding. You have to show that you will do everything within your power to try and resolve the situation. This exhibition of your concern will win the customer over. There will be a significant change in their behaviour.Control your anger and be patient.Learn to relax and calm yourself.Having patience with your customers and with yourself will go a long way in winning over hostile customers.

The above guidelines are very useful in every situation in life and you can successfully tackle hostile circumstances by following them. If you follow the above tips, you are on your way to succeeding in your career.

（1）At whom do angry customers tend to aim their dissatisfaction and complaints?

A.staff members

B.company managers

C.those who accompany them

点击查看答案

第4题

Usenet中判断某个组的主题有两种方法，阅读讨论组的章程和（） A．从讨论组中的文章内

Usenet中判断某个组的主题有两种方法，阅读讨论组的章程和（）

A．从讨论组中的文章内容中判断

B．从网址中判断

C．打电话

D．用电子邮件咨询