题目内容
（请给出正确答案）
A.control
B.condition
C.permission
D.limit
如果结果不匹配，请 联系老师 获取答案
更多“Do you remember that our speed…”相关的问题
A.to dive
B.dived
C.diving
D.dive
A.A. I never think of him
B.B. It’s hard to say, actually
C.C. Sorry, I can’t remember her
D.D. No, I don’t believe it
Then what should you do when you have the trouble？ Do not worry about it too much.First, let' s see whether you can sleep yourself.The ways are as follows:
First,(3)that your bedroom isn' t too cold or too hot Keep it dark aha quiet.
Second, check your lifestyle.:
Do not drink tea, coffee, cola or chocolate four hours before going to bed.Drink less liquid so that you can have no or fewer visits to the toilet
Set your body clock well by getting up and going to bed he fixed time every day.You (4) take any day time naps.
Develop a relaxing bedt ime habit.Read or listen to music.then take a warm bath.If you really can not sleep, try some bread, rice or mil.They will help you fall asleep.
Go for a daily walk.Natural light helps you to put your body clock into correct habits,(5) do exercise outdoors if you can.
Forget the worries of the day.Write down any worries,thoughts or uestions before you go to bed.With these written down, you will have less to think about and your sleep will become easier.(完型填空)
A.Make sure
B.May
C.If
D.Had better
E.So
听力原文：M: So, what do you want to do tomorrow？
W: Well, let's look at this city guide here. Uh, here's something interesting. Oh! Why don't we first visit the art museum in the morning.
M: Okay. I like that idea. And where do you want to eat lunch？
W: How about going to an Indian restaurant？ Humm. The guide recommends one downtown a few blocks from the museum.
M: Now that sounds great. After that, what do you think about visiting the zoo？ Umm, well, it says here that there are some very unique animals not found anywhere else.
W: Well, to tell the truth, I'm not really interested in going there. Why don't we go shopping instead？ There are supposed to be some really nice places to pick up souvenirs.
M: Nail, I don't think that's a good idea. We only have few traveler's checks left, and I only have fifty dollars left in cash.
W: No problem. We can use your credit card to pay for MY new clothes.
M: Oh, no. I remember the last time you used my credit card for your purchases.
W: oh well. Let's take the Subway down to the seashore and walk along the beach,
M: Now that sounds like a wonderful plan.
(23)
A．Italian.
B．Indonesian.
C．Indian.
D．French.
(作文)以秘书刘林的名义，给经理陈年先生写一份电话留言，包括以下内容。
1.来电人：阳光集团的潘总经理
2.时间，2018年5月17日上午10点
3.内容：潘总经理明天上午8点在
Receiving Visitors at the Airport
Do you, sometimes, need to go to meet some visitors at the airport？ What should you do when you meet them？ What should you talk about？ On their arrival, you should pay attention to the following points:
Going up to meet the visitors
Asking about their journey
Helping with their luggage
When going to the visitors and making introduction at the airport, you should remember that the person of less importance, regardless of gender, is introduced to the person of greater importance and the visitor is always more important than anyone in your organization. The introduction is usually followed by a brief and firm handshake.
To break the ice, after introduction, you can ask about their journey, like: “Did you enjoy your journey？” , “How was your trip？” etc. If you want to be more friendly and helpful, you may offer to take the luggage.
When you get to the hotel, accompany your visitors to the hotel front desk and help them with the check-in. After check-in, ask a bell boy to help carry the luggage.
When your visitors have settled down, discuss the schedule with them to see if there might be any changes. If there are changes, don't forget to let the related persons know.
1.When making introductions, the introduction is usually starting with a brief and firm handshake.
2.In order to break the ice, you may ask visitors about their journey after the introduction.
3.If you want to be more friendly and helpful, you'd better help carry the luggage.
4.You should discuss the schedule with the visitors before they've settled down.
5.It is not friendly to ask about the visitor's journey.
Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you, you should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual. But if you wish to be successful in any business, then you have to learn how to handle angry customers. Listed below are a few guidelines to help you develop your own personal strategy for dealing with angry customers:Never argue back.You must stay calm and aim to satisfy the customer even in the most difficult situations. It is only by agreeing with their view point and suggesting a possible solution that you will resolve the situation and send the customer away happy.Use your ears more than your mouth. Make sure you listen more than you speak. By listening carefully, you will be able to understand why the customer is complaining, so that satisfactory steps can be taken. Show that you care.Use every opportunity to express your apology and understanding. You have to show that you will do everything within your power to try and resolve the situation. This exhibition of your concern will win the customer over. There will be a significant change in their behaviour.Control your anger and be patient.Learn to relax and calm yourself.Having patience with your customers and with yourself will go a long way in winning over hostile customers.
The above guidelines are very useful in every situation in life and you can successfully tackle hostile circumstances by following them. If you follow the above tips, you are on your way to succeeding in your career.
（1）At whom do angry customers tend to aim their dissatisfaction and complaints?
A.staff members
B.company managers
C.those who accompany them
The Right Way to Motivate Employees
It’s important for a CEO to be passionate and enthusiastic, but there’s a line of professionalism that must always be maintained.
According to a report from the technology website Venture Beat, PayPal CEO David Marcus wrote a critical letter to his employees blaming them for not using PayPal products and encouraging them to leave if they didn’t have the passion to use the products they work for.
According to the website, part of the leaked letter reads:
“It’s been brought to my attention that when testing paying with mobile at Cafe 17 last week, some of you refused to install the PayPal app, and others didn’t even remember their PayPal passwords.That’s unacceptable to me, and the rest of my team, everyone at PayPal should use our products where available.That’s the only way we can make them better, and better.”
“In closing, if you are one of the folks who refused to install the PayPal app or if you can’t remember your PayPal password, do yourself a favor, go and find something that will connect with your heart and mind elsewhere.”
While not obvious at first, the letter reveals a problem of morale and culture at PayPal.As an executive, you certainly want your employees to use and promote your products.However, when faced with a situation where staff isn’t embracing what they make, you need to investigate the root of the problem -- not threaten.
When faced with internal problems, good executives start by asking “why”.They reach out to their executive team first and then to the entire staff to find the root of a problem and how to fix it.Sending out a one-sided note about the problem is not leading, it’s retreating.
Leadership starts by listening.Good executives need to get out among the staff and ask questions and listen without judgment or reaction.The fact that company employees are not embracing and using its products is a failure of leadership that Marcus needs to address by self-reflection.At the end of the day, if his employees have to be forced to use the app, how can he expect consumers to want to willingly pay to use it？ Marcus should have focused on three questions:
• Why are you not using the app？
• What is it that we can do to ensure you use our app？
• What do you need from me？
1.A CEO only needs to be passionate and enthusiastic.()
2.It is not professional that PayPal CEO blames his employees not to use PayPal or forget PayPal passwords.()
3.“A one-sided note” refers to the root of PayPal’s problem.()
4.When faced with internal problems, good executives find the root of a problem in their executive team first.()
5.Good executives need to give feedback immediately when they are listening to the staff.()
The ancient Greeks developed basic memory systems called Mnemonics. The name is(1)from their Goddess of Memory, Mnemosene. In the ancient world, a trained memory was an(2)asset, particularly in public life. There were no(3)devices for taking notes and early Greek orators (演说家) delivered long speeches with great(4)because they learned the speeches using Mnemonic systems.
The Greeks discovered that human memory is(5)an associative process—that it works by linking things together. For example, think of an apple. The(6)your brain registers the word "apple", it(7)the shape, colour, taste, smell and(8)of that fruit. All these things are associated in your memory with the word "apple".
(9). An example could be when you think about a lecture you have had. This could trigger a memory about what you were talking about through that lecture, which can then trigger another memory.
(10). An example given on a website I was looking at follows: Do you remember the shape of Austria, Canada, Belgium or Germany？ Probably not. What about Italy, though？(11)You made an association with something already known, the shape of a boot, and Italy's shape could not be forgotten once you had made the association.
Getting a bad performance review can make you feel angry, unappreciated, defeated, and hopeless. But it's not the end of the world. Remember that the way you respond to this appraisal can make all the difference in the next one. Even if you believe that the review is inaccurate and that your boss is completely wrong, you will benefit by reacting in a mature, adult manner. Here are some suggestions:
Stay calm. Relax. Breathe. Do not overreact and be objective. Especially, do not say things that will likely be regretted later. Besides, the person giving the performance review may or may not be the one who has written the bad review.
What to Do When Receiving a Bad Performance Review
It's best to listen attentively. And make comments or remarks only when asked for them. Besides, during the performance review, you will be given the chance to respond and may disagree.
What to Do After Receiving a Bad Performance Review
Don't be intimidated by the bad performance review and want to quit the job; instead, learn from it. Also, if the organization allows their employees to make a written statement on their own behalf, do make one. It is important for the worker to show why she does not agree with the bed performance review; for instance, an employee may express their different understanding and, at the same time, a willingness to comply with any constructive suggestions.
Ways to Improve a Bad Performance Review
A way to improve a bad performance review is to set self-reviews, that is, establish performance standards. Another way to improve a bad review is to learn more about what the manager, supervisor, or boss wants or expects from his/her employees. Learning what it was that caused a bad performance review helps to improve professional growth and encourages as well as motivates the worker to do better in order to receive a good review next time.
操作提示：通过题目后的下拉选项框选择正确答案。
1.What should you do when you are given a bad performance review?
A. Argue with your boss.
B. Make immediate remarks.
C. Stay calm and listen carefully.
2. What should you do after you are given a bad performance review?
A. Quit your job immediately.
B. Insist on making comments.
C. Learn from the review.
3.What should you do if you do not agree with the bad performance review?
A. Tell the boss directly that you do not agree with the review.
B. Make a written statement on your own behalf if it is allowed.
C. Do not express your different understanding in a written statement.
4.How do you improve a bad performance review?
A. Understand the established performance standards.
B. Learn more about what the employee wants or expects.
C. Learn what the person who gives the review may think.
5.Why should we understand the cause of a bad performance review?
A. Because it helps the employee to get promoted immediately.
B. Because it encourages and motivates the worker to do better.
C. Because it prevents the employee from professional growth.
