What you need to do is to keep things short and sweet, just the ______.A: questionsB; to
What you need to do is to keep things short and sweet, just the ______.
A: questions
B; topics
C; highlights
What you need to do is to keep things short and sweet, just the ______.
A: questions
B; topics
C; highlights
A.I like it.
B.I don’t know.
C.I have a good rest.
D.I need help.
A、a safe and complicated action plan.
B、a clear and detailed action plan.
C、a simple and rough action plan.
A.No, thanks.
B.I'm very busy now.
C.At about 5:30.
D.I don't need to go there.
1.The kid is 5 years old.()
2.The kid asked God for a smartphone.()
3.Smartphones have become an inseparable part of our daily life.()
4.We all need to connect and communicate in virtual world.()
5.The only solution to the head-down syndrome is called “digital break.()
The best way to satisfy your customer is to provide quality products, friendly service, accurate information and keep adding value as much as possible to your products and services. Giving your customers what they need and more than they expect will lead customers to return to you.
In order to improve your service, you need to make market surveys so as to know what your customers are thinking and demanding. Then you can take actions to satisfy your customers. In this way you will stay competitive in these changing times.
1.What is the key to business success?
A.Investment
B.Good advertising
C.Customer satisfaction
2.What type of information needs to be provided?
A.Accurate information
B.Interesting information
C.Simple information
3.How to make customers return to you?
A.Making market surveys
B.Taking actions to sell more
C.Providing quality products and service
4.Why do we make market surveys?
A.To lead customers to return to us
B.To know what customers are demanding
C.To keep customers happy and satisfied
5.What happens when you keep your clients happy?
A.Your clients go to competition
B.Your business grows and improves
C.Your business stays at the same level
The Basics of Import and Export
Importing and exporting is transferring goods from one country to another while paying attention to the laws and requirements of bringing goods out or into that country. If you want to import in large quantities for commercial purposes, you’ll need to have the consent of the local customs department and the right paperwork. Import and export are the basics of international trade. If you are looking forward to starting your own business in the field of importing and exporting business then here are some tips for starters.
Foreign embassies provide nice programs and a great deal of information about their goods to promote exporting. You can find out exactly what it is you are looking to buy. If you are exporting, you can approach your local department of trade and see what plans they have on offer to promote exports. Besides, you should consult the tax department to find out if there is a particular process to setting up an importing and exporting company and what documentation you will require. It is also necessary that you find out about any licensing requirements for importing and exporting of goods. Some countries do not allow their goods to go to a certain country and vice versa, this is known as an embargo. In this way, you can make sure that there are no embargoes with the country you are looking to trade with.
1. International trade refers to both import and export.
2. Only after the local customs department agrees, could you start your own business in the field of import and export.
3. Foreign embassies do nothing to help promote exporting.
4. If you are exporting, you can turn to no one for help.
5. Some countries do not allow their goods to go to a certain country.
The Right Way to Motivate Employees
It’s important for a CEO to be passionate and enthusiastic, but there’s a line of professionalism that must always be maintained.
According to a report from the technology website Venture Beat, PayPal CEO David Marcus wrote a critical letter to his employees blaming them for not using PayPal products and encouraging them to leave if they didn’t have the passion to use the products they work for.
According to the website, part of the leaked letter reads:
“It’s been brought to my attention that when testing paying with mobile at Cafe 17 last week, some of you refused to install the PayPal app, and others didn’t even remember their PayPal passwords.That’s unacceptable to me, and the rest of my team, everyone at PayPal should use our products where available.That’s the only way we can make them better, and better.”
“In closing, if you are one of the folks who refused to install the PayPal app or if you can’t remember your PayPal password, do yourself a favor, go and find something that will connect with your heart and mind elsewhere.”
While not obvious at first, the letter reveals a problem of morale and culture at PayPal.As an executive, you certainly want your employees to use and promote your products.However, when faced with a situation where staff isn’t embracing what they make, you need to investigate the root of the problem -- not threaten.
When faced with internal problems, good executives start by asking “why”.They reach out to their executive team first and then to the entire staff to find the root of a problem and how to fix it.Sending out a one-sided note about the problem is not leading, it’s retreating.
Leadership starts by listening.Good executives need to get out among the staff and ask questions and listen without judgment or reaction.The fact that company employees are not embracing and using its products is a failure of leadership that Marcus needs to address by self-reflection.At the end of the day, if his employees have to be forced to use the app, how can he expect consumers to want to willingly pay to use it? Marcus should have focused on three questions:
• Why are you not using the app?
• What is it that we can do to ensure you use our app?
• What do you need from me?
1.A CEO only needs to be passionate and enthusiastic.()
2.It is not professional that PayPal CEO blames his employees not to use PayPal or forget PayPal passwords.()
3.“A one-sided note” refers to the root of PayPal’s problem.()
4.When faced with internal problems, good executives find the root of a problem in their executive team first.()
5.Good executives need to give feedback immediately when they are listening to the staff.()
Managing Oneself
We live in an age full of opportunities: If you are smart enough,and have got ambition and keep pushing forward, you can rise to the top of your chosen profession, no matter where you started out.But with opportunity comes responsibility. Companies today aren' t managing their employees' careers. Professional workers must be their own chief executive officers (CEO) . It' s up to you to strive for your place, to keep yourself engaged and productive during a working life that may last around 50 years. To do those things well, you' ll need to have a deep understanding of yourself — not only what your strengths and weaknesses are, but also how you learn, how you work with others, what your values are, and where you can make the greatest contribution, because only when you operate from strength can you achieve true excellence.
History' s great achievers — Napoléon, da Vinci, and Mozart — have always managed themselves. But they are so unusual both in their talents and in their accomplishments as to be considered rare exceptions. Now, most of us, even those of us with modest talents, will have to learn to manage ourselves. We will have to learn to develop ourselves. We will have to place ourselves where we can make the greatest contribution.And we will have to stay mentally alert and engaged during a 50-year working life, which means knowing how and when to change the work we do.
句子正确选择下拉选项框为“T”; 句子错误选择下拉选项框为“F”。
(1)Companies today are responsible for employee' s career.
(2) It is the CEO who decides your place.
(3) You need to understand your company well so that you can do things well.
(4) Understanding yourself means knowing well about your strengths,weaknesses, your values, how you learn, how you do with others and so on.
(5) Ordinary people cannot manage themselves well.
Starting a restaurant can be rewarding but challenging. Here are some steps to help you to make your restaurant business a success. First, take a look at the restaurants that will be your competition. Learn what your competitors (竞争者) are serving and use the information to create a restaurant that will stand out among them. Speak to people to understand what type of restaurant they would like to have in the area. Next, you will need to make a decision as to what kind of food you plan to offer. Choosing your target customers will help determine what type of food you will offer. Research the different types of menus and select the menu items that will be right for your restaurant. Deciding on the building and its location is also important for your success. Make sure that the building is easily found and reached. It is important to be located in an area that will attract customers. Finally, do plenty of public relations work and advertisement of the restaurant opening. Consider having some special discounts and door prizes on the day of the grand opening. According to the passage, the first step in starting a restaurant is to ____________.
A、find a suitable location.
B、set up your profit goal.
C、learn much about your competitors.
D、advertise the opening of your restaurant.