QCC(Quality Control Cycle),又称品管圈,是由同一工作场所的人们,自动自发地结成数人一圈
QCC(Quality Control Cycle),又称品管圈,是由同一工作场所的人们,自动自发地结成数人一圈的小团体,然后全体合作,活用品管的手法,发掘工作现场所发生的问题,并自力自主地加以解决的活动。()
对
QCC(Quality Control Cycle),又称品管圈,是由同一工作场所的人们,自动自发地结成数人一圈的小团体,然后全体合作,活用品管的手法,发掘工作现场所发生的问题,并自力自主地加以解决的活动。()
对
A . the use of quality circles.
B . small, continuous improvements in quality control.
C . the use of worker suggestion systems.
D . the use of quality control charts.
E . focusing quality control efforts on production outputs.
87 Japanese quality control has improved dramatically in the last 30 years for all of the following reasons except:
A. the use of quality circles.
B. small, continuous improvements in quality control.
C. the use of worker suggestion systems.
D. the use of quality control charts.
E. focusing quality control efforts on production outputs
123 In the project environment, the individual ultimately responsible for quality control is:
A. The line workers who must strive "to do things right the first time" to avoid quality problems.
B. the company's quality control manager who must work with the project members to ensure the quality control program is effective.
C. The head of the production department who retains ultimate quality control responsibility for all the company's projects.
D. The project manager who has ultimate responsibility for the entire project.
E. the customer who must ensure that he is receiving a quality product from the vendor
179 In the project environment, the individual ultimately responsible for quality control is:
A. The line workers who must strive "to do things right the first time" to avoid quality problems.
B. the company's quality control manager who must work with the project members to ensure the quality control program is effective.
C. The head of the production department who retains ultimate quality control responsibility for all the company's projects.
D. The project manager who has ultimate responsibility for the entire project.
E. the customer who must ensure that he is receiving a quality product from the vendor
Quality control is normally performed by the _____ .
A . QA personnel
B . project team
C . operating personnel
D . project management
E . None of the above.
The Work Breakdown Structure (WBS) is the basis for communicating:
A.Project scope, cost control, schedule, quality
B.Project objectives, dependencies, plan, cost control
C.Project scope, schedule, staffing, cost control
D.Project scope, quality, schedule, dependencies
E.Project budget, schedule, risk factors, work assignments.
Quality control charts show a characteristic of the product or service against:
A . the specification limits
B . customer requirements
C . control limits based on three standard deviations in each direction
D . control limits based on six standard deviations in each direction
E . A and D only
Quality and _____ are directly related.
A . productivity
B . cost overruns
C . scope control
D . Pareto diagram
E . None of the above.
In order to achieve long-term quality improvements, management must do the following:
A . Motivate the employees with seminars, contests, and institute programs such as "Quality Improvement' day.
B . Create a quality control department and give the head of the department ultimate responsibility for quality improvement.
C . Implement of a formal quality control program with worker and management involvement.
D . Establish financial incentive packages for worker.
E . A and D
158 The Pareto Principle is a technique used by quality managers to determine which quality control problems of a particular service or manufacturing process should be corrected. Which of the following statements represents the philosophy of the principle?
A. In order to minimize financial losses from quality control problems, all problems which have a measurable cost associated with them should be corrected.
B. the majority of defects are caused by a small percentage of the identifiable problems. Improvements efforts should be reserved for these vital few problems.
C. in order to achieve zero defects, all quality control problems, including those which do not have a direct financial cost should be corrected.
D. generally, 80 % of the quality control problems are justifiable for correction via cost-benefit analysis. The remaining 20% are not financially worthy of improvement efforts.
E. A and D